FAQ

Gift Wrapping

All pieces are carefully wrapped ready for gifting.
Please contact me if you would like your item presented in a gift box for a greater shipping cost.

Care instructions

Sterling Silver is a precious metal and may need occasional cleaning.
We recommend cleaning with a mild detergent or silver polishing cloth.
Avoid harsh chemicals such as chlorine or bleach.

Change of mind refunds

We understand that you may change you mind on an item. Refunds (minus initial postage costs) may be given if the item is returned unworn and in perfect condition.
Please contact within 7 days of arrival if you want to return an item.

Does standard shipping include tracking ?

Yes, all Australian and International orders are sent with tracking.  

Missing/Late Arrivals

Sometimes shipping times take longer than expected due to circumstances beyond my control.
If your package does not arrive within the expected time frame, please contact me.